Royal Mail Shipping

UK Delivery Options

Delivery Method Price
 Royal Mail 48 Hour (non-tracked) £2.99 
Royal Mail 24 Hour (tracked) £3.99
Royal Mail Special Delivery before 1pm £7.99
Royal Mail Saturday before 1pm £9.99 

 

Royal Mail Special Delivery only applies if the order is placed before 2pm Thursday – all orders placed after 2pm on Friday will be processed the following Monday.

Orders must be placed before 2pm on Friday to qualify for Royal Mail Saturday before 1pm.

International Delivery Options 

Shipping Zone Price
 Europe £14.99
World Zone 1 £14.99
World Zone 2 £29.99

Subscriptions

All subscription orders will be sent from the date of purchase on a Royal 48 Hour Signed for Service. The postal fees will be charged in addition to your purchase price unless your reoccurring order is above £50 therefore you qualify for free shipping.

Refunds And Returns 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at hello@getcore.co.uk . If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.


You can always contact us for any return question at hello@getcore.co.uk

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund.